Our methodology flows from our experiences in dealing with different types of working organizations. We have organized the transformation around 3 phases with unbounded time frames. We have listed the general steps below, but your needs and capabilities will dictate the actual transformation sequence. Often, we will begin with an executive session to layout the specific methodology for your transformation and getting all of your leaders up to speed to be able to support and promote the effort. For some companies, weâll get better executive response by generating some gains first.
To begin the change process, the existing system has to be exposed as ineffective and the only way to show this is by making a rapid dramatic change in a limited scope. We call this the JOLT. After the disruption, we want to STABILIZE the new processes to ensure everyone can comply with the new standards. When the system has stabilized, we can begin to IMPROVE it.
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