For sustained improvements and culture change, this is the step-by-step approach for companies that want to deliberately shape their future. We provide expert guidance in lean system design, heavy education and coaching through value stream transformation activities to achieve and stabilize performance gains, then move forward.

Effective change comes from inside the organization, through the creative energy and talent of the workforce and the leaders. Our Strategic Transformation Partnership allows the members of an organization to achieve a rapid, successful, and sustainable transformation to The Lean Way. This partnership integrates hands-on education and action to build a more capable and motivated work force.

Without a mandate from the highest levels of leadership, the lean journey never gets going. Therefore, our partnership launches with executive alignment. We begin with a preliminary assessment so that we understand your operations in detail. We then lead your executives through a strategic look at the lean system, exploring a wide variety of lean topics, and help them shape a Hoshin plan to deploy through the organization. The Hoshin plan drives the sequence of activities in the overall transformation of the organization.

Transformation of your operational systems begins with building a skilled transformation team. This partnership provides the practical, hands on learning the team will need through three intensive week-long transformation sessions, each separated by 4 to 6 weeks, during which the participants complete assigned projects building on the learning from each facilitated session. All projects are coordinated and supported to have an impact on the target value stream. Teams and leaders hold each other accountable as we progress through this phase of learning and doing.

The Strategic Transformation Partnership is customized to the clients greatest needs, but the sequence of activities typically goes from a focus on systems, then to processes, and finally to problem solving and kaizen.

Session one typically focuses on systems. During this week, we complete Value Stream Maps that will turn the Hoshin plan into a detailed action plan at the operational level. ILS coaches will teach the teams how to develop a future state map and identify the key opportunities and transformation sequence, then begin executing that sequence immediately. A critical project (or multiple projects) will become the learning vehicle, where we introduce a topic then take action to apply that concept in the workplace immediately. Our facilitators teach the basics of lean systems, understanding and applying lean tools, problem solving, and an array of other topics to enable the participants to work the project through to completion before the end of the week. Expect long days of focused work. Projects will end with detailed presentations.

The second session focuses on processes. Several teams (typically 4) will work in parallel on a set of major projects to reach the learning and improvement objectives. The objectives center on topics such as workstation design, standardized work development, 5S and visual management, changeover time reduction, pull systems development, or source quality. This week will also be long days, but the teams bond, and begin seeing the fruits of their efforts and sharing enthusiasm with the rest of the workforce.

The third session focuses on problem solving and kaizen. This week will introduce participants to designing and implementing a daily management system, defining key performance indicators and rapid response systems, and developing a suggestion system that builds problem solving skills. This session ends with a detailed discussion about implementation plans for remaining projects in the Hoshin plan and training plans for each participant to assure they continue moving forward and carry the obligation to teach the next set of teams. These future plans may or may not involve ILS trainers, but ILS stands by to provide support for these companies and would expect to revisit them frequently to assess the progress and prevent backsliding.

With each week of projects, we expect to secure substantial cost savings that pass through to the bottom-line. Companies benefit both from these savings and from having a highly skilled team to continue the efforts. If we discover that certain projects are particularly challenging, we may recommend that one of our project managers work with you on site for a few weeks in order to complete the activities effectively.

Throughout the process, the ILS coaches are with you, challenging the leaders and the teams to reach higher, dig deeper, go further. Together, we get results - Results that generate enough cost savings to pay for the training many times over. Plus, there are intangible Results - something more than what a standard consulting engagement can deliver. After all, your people will have done this themselves. They will have built tremendous skills. They will be proud that they have earned the ILS Lean Systems Certificate, a credential that will advance them in their future careers. They will have become teachers and coaches and will have taken on the role of educating your entire workforce.

When the Model Value Stream is finished, we’ll do it again, with another set of transformation teams, and watch the energy and improvements spread across your entire enterprise and spill into the supply chain.

This partnership creates a culture of internal entrepreneurs; a culture of lean thinkers, bent on continuous improvement. To further sustain the momentum, you’ll select a group of the very best team members, leaders, and champions to complete the Lean Leader’s Certification Series. This series of courses is designed to qualify your own people to serve as internal consultants, making you completely self-sufficient. Our involvement shrinks to periodic visits, answering questions, and providing on-going personal coaching as needed.

Contact us to discuss scheduling, funding options, and possibilities. We’re looking forward to working with you.

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Strategic Transformation Process Flow Diagram
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